I can’t stop ✉️

Posted: June 10, 2013 in ✉️ To whom it may concern


To whom it may concern at Pringles,

I started eating your product for the first time yesterday and I genuinely can not stop. Please tell me how I can fight the urge before it depletes all of my life savings. I am currently on my fifth tube and I have no plans of slowing down as the cravings are getting stronger.

A friend of mine said that you sprinkle some type of narcotics on Pringles to make them so addictive, is this true? If so what type?

Look forward to your response,

Thank you,

Sebastian Bowen.

Pringles Response

On 13 Jun 2013, at 17:03, consumercare.uk@kellogg.com wrote:

Dear Mr Bowen,

Thanks for writing to us about our chips.

In relation to your remark, we know that we do have the best flavour and we are absolutely delighted that you enjoy them so much.

Thanks again for taking the time to get in touch, we hope you will continue to enjoy our products for many years to come.

Yours sincerely,

Lusy Porksheyan
Pringles Consumer Services

My Response

Dear Lucy,

Thank you for taking the time to respond to my email.

Unfortunately I think I failed to get across the severity of the situation. Although I genuinely do love the flavours you provide, I have found myself unable to stop eating them leading me to believe that they must be coated in some sort of addictive ingredient of some sort. Since my last letter the problem has escalated to a decadent state. I need help to stop.

I hope I have brought clarity to my query.

On a separate note, I was told that your mascot Julius Pringles is the son of Mario Pringili from Italian descent, is this true?

I look forward to your response.

Thank you,

Sebastian Bowen.

Pringles Response

Dear Mr Bowen,

Thank you for contacting Pringles. We apologize for any inconvenience this may have caused.

We are sorry that we did not understand your first remark. We can tell you that we never had a question like this and we of course can inform you that there are no addictive ingredients in our products, this is totally unthinkable.
If you have any problems as described the best advice we can give you is to contact your GP.

The Pringles logo is a stylized cartoon caricature of the head of a male figure (commonly known as “Julius Pringles”) designed by Louis R. Dixon, with a large moustache and parted bangs (until 2001, the character had eyebrows and his bow tie framed the product name; in 1998, the bangs and lips were removed from the logo, and his head was widened a little)

Once again thank you for contacting us and we hope you continue to remain as one of our valued customers.

Yours sincerely,

Jeroen Rottier
Pringles Customer Services

My Response

Hello Jeroen,

Thank you for responding to my email in a timely fashion.

Firstly what happened to Lusy? I hope she didnt choose not to respond because she was offended by me accidentally misspelling her name. I blame the autocorrection on my new phone. Please tell her I do apologise.

I took your advice and I managed to get a early appointment this morning. Unfortunately I got the impression that he either didn’t care or didn’t understand how moorish your product is.
He was unable to prescribe any medication, instead his only suggestion was to stop buying Pringles. He suggested I hand over my bank cards to a relative until I feel like the urge has gone. He said this could take up to a week.
Do you think I should try this or get a second opinion?

Thank you for your information regarding Julius Pringles it was very informative. However it didn’t answer my question about his father and Italian decent. If you could shed some light on this detail I would be very grateful.

I look forward to hearing from you soon,

Thank you,

Sebastian Bowen.
The Fishtank Podcast.

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