The Rant! ๐Ÿ˜ก #05: ATM’s WTF!

Posted: August 9, 2014 in ๐Ÿ˜ก The Rant!

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Taking cash out of a hole in the wall is one of the most quick, easy and convenient forms of technology around but despite this many people still take forever processing such a simple transaction.

I can literally complete the whole process in less than thirty seconds but for some reason it takes other people up to five minutes. I accept some elderly or disabled people may take a little longer than others and those people are totally exempt from this rant. This is aimed at all you other time wasting morons, WTF are you doing up there?

I press a maximum of 12 buttons before I am away with my money. Example:

Pin = 4 buttons pressed.

Selection – CASH. That’s the only reason why I’m using this machine. = 1

Enter amount: seeing as most of us have a ยฃ300 limit on our cards the maximum amount of buttons you can press at this stage = 3

Plus Enter = 1

Now you may or may not be asked if you would like a receipt, this is a yes or no answer. For the benefit of this exercise we will assume the machine has asked this and press no. =1

I accept that some people like to check their balance after typing in their pin which = 1 extra button press

Then you are asked if you would like to select another service. At this point there are only two options:

A. No cancel the transaction take your card and leave In shame.

B. Yes

If you choose yes then your next option should be CASH (the very reason why you came here in the first place). Leaving you again with just 5 more buttons to push.

No matter what route you choose to take the total should never exceed 12 buttons.

Twelve buttons! Not sixteen or twenty four just twelve. A mobile number has eleven numbers and it does not take me anywhere near a minute to make a phone call.

At no point should you be staring at the screen pondering like a contestant on Who Wants To Be a Millionaire. If the machine is having to ask you if you need more time then you are not ready to use an ATM, you obviously have other pressing issues in your life that need your immediate attention. Just hit cancel and move to the side.

I know this won’t be the last time I moan about this but it feels good just to vent for a moment. I guarantee some time in the not so distant future you will be standing at the back of a very long line of people wondering to yourself WTF are they doing!

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